This Privacy Policy explains how Journey Japan collects, uses, and protects information when you visit our website or interact with our services. We value your trust and are committed to protecting your personal information. By using our website, you agree to the practices described in this policy.

When you use our website, we may collect personal information that you choose to share with us, such as your name, email address, phone number, and any information submitted through forms like inquiries or bookings. We may also collect information automatically through your browser, including your IP address, device type, pages visited, and general browsing activity. Cookies and similar tracking technologies may be used to improve your experience and understand how visitors interact with the website.

We use the information we collect to provide travel support, respond to your inquiries, share updates and promotional content when permitted, improve website performance, and analyze website traffic to enhance user experience. We do not sell or trade your personal information to outside companies. However, we may share data with trusted service providers who help us operate the website, such as hosting platforms, analytics services, or marketing tools. These providers are required to protect your data and use it only as necessary to support our services. We may also share information when required by law.

Our website may use cookies to improve loading speed, remember preferences, and analyze usage patterns. You can disable cookies in your browser settings if you prefer not to allow tracking. Some features of the website may not function fully without cookies.

Third-party links or embedded services may appear on the website, including links to external articles, booking tools, or social media platforms. These external websites have their own privacy policies, and we are not responsible for how they collect or use data. We recommend reviewing their policies before sharing personal information.

We take reasonable steps to secure your data from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute protection of your data. If you believe your information has been compromised, please contact us immediately.

You have the right to request access to the personal information we hold about you. You may also request corrections, updates, or deletion of your data. If you no longer wish to receive promotional emails, you can unsubscribe at any time or contact us to request removal. For privacy-related requests, you can reach us at radhika@journey-japan.org .

We may update this Privacy Policy from time to time as our website, services, or legal requirements change. Any updates will be posted on this page, and continuing to use the website after changes means you accept the updated terms.

If you have any questions about this Privacy Policy or how we use your information, you can contact us at radhika@journey-japan.org or by visiting our website journey-japan.com.